Terms of Service

Welcome to Custom Muglora. These Terms of Service (“Terms”) govern your access to and use of our website located at https://www.muglora.shop/, including any purchases made through the site. By accessing or using our website, you agree to be bound by these Terms and all applicable laws and regulations.

1. Online Store Terms

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are using the website with the involvement of a parent or legal guardian where permitted by law.

You may not use our website or products for any unlawful or unauthorized purpose, and you may not violate any applicable laws or third-party rights in connection with your use of the site.

2. Accuracy of Information

We make reasonable efforts to ensure that product descriptions, images, colors, pricing, and other information displayed on the website are accurate and up to date. However, we do not guarantee that all content is complete, current, or error-free.

Please note that the appearance of colors, finishes, and printed designs on mugs, cups, or other products may vary slightly depending on your screen settings, device display, and production conditions.

3. Modifications to Prices and Services

Prices, promotions, product availability, and services are subject to change without notice. We reserve the right to modify, suspend, or discontinue any product or service at any time, subject to applicable law.

4. Products and Ordering

Certain products may have limited quantities and may be available exclusively online. Many of our products are customized or made to order. All purchases are subject to our Return & Refund Policy, Shipping Policy, and other applicable website policies.

We reserve the right to refuse, limit, or cancel any order at our discretion, including but not limited to cases involving suspected fraud, pricing errors, stock limitations, shipping restrictions, or other issues affecting order fulfillment. If an order is modified or canceled, we will attempt to notify you using the contact information provided at checkout.

5. Billing and Account Information

You agree to provide current, complete, and accurate purchase, billing, shipping, and contact information for all orders placed through the website.

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for restricting access to your account.

6. Custom Orders

For customized or personalized products, customers are responsible for reviewing all submitted details before placing an order, including text, spelling, design, color, size, and any other selected options. Once production begins, changes or cancellations may not be possible.

Minor variations in color, print position, or size may occur due to production batches, machine settings, material characteristics, or display differences. Such minor variations are considered normal unless otherwise required by applicable law.

7. Prohibited Uses

You may not use the site or its content:

• For any unlawful purpose or to solicit others to perform unlawful acts;
• To infringe upon the intellectual property rights of Custom Muglora or others;
• To upload or transmit viruses, malware, or malicious code;
• To collect, track, or misuse the personal information of others without authorization;
• To interfere with or circumvent the security features of the website.

8. Disclaimer of Warranties and Limitation of Liability

To the fullest extent permitted by applicable law, the website and all products and services made available through it are provided on an “as available” and “as is” basis, except as expressly stated otherwise on our website or where required by law.

Custom Muglora does not guarantee that your use of the website will be uninterrupted, timely, secure, or error-free. To the fullest extent permitted by law, Custom Muglora shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or any products purchased through the website.

Nothing in these Terms excludes or limits any rights you may have under applicable consumer protection laws that cannot be lawfully excluded.

9. Related Policies

Your use of this website and any purchases made through it are also subject to our Privacy Policy, Delivery Policy, Return & Refund Policy, and other applicable policies published on our website, which are incorporated into these Terms by reference.

10. Governing Law

These Terms and any separate agreements through which we provide services shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which our business is registered and operated, without regard to conflict of law principles.

11. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us: