Return and Exchange Request Form
Last Updated: April 10, 2026
Please complete the form below to request a return, exchange, or refund review. All eligible requests must be submitted within 30 days of delivery.
If you received a damaged, defective, or incorrect item, please complete the form below as accurately as possible. Our team will review your request and contact you with the next steps.
1. Request Form
Please use the form below to submit your request:
2. Important Notes
- Requests must be submitted within 30 days of delivery.
- Customized or personalized items are generally non-returnable unless they arrive damaged, defective, or incorrect.
- Please include clear photos if your item is damaged, defective, or incorrect.
- Please do not return any item without prior authorization from our support team.
3. Contact Information
Custom Muglora
Room 411, Building 3, Xinri Wealth Plaza, Chengxiang District
Putian City, Fujian Province, China
Email: [email protected]
Phone: +8613144982477
Website: https://www.muglora.shop/
Support Hours: Monday–Friday (9:00 AM–5:00 PM Beijing Time)
